Frequently Asked Questions
Providing services in this city to help you achieve your goals and be as successful as possible. We offer many services.
QUESTIONS AND ANSWERS
What services does Elite Windshield Repair offer?
Elite Windshield Repair provides a range of services including windshield repairs, headlight restoration, windshield wiper replacement, and headlight and taillight bulb replacement. Our team is equipped to handle chips, cracks, and other common windshield issues to ensure your vehicle’s safety and visibility.
How long does a windshield repair take?
A typical windshield repair can be completed in about 30 minutes. The time may vary depending on the size and location of the damage. Our technicians work efficiently to get you back on the road as quickly as possible while ensuring a high-quality repair.
When should I repair or replace my windshield?
If your windshield has a chip smaller than a quarter or a crack less than 10 inches, it can likely be repaired. However, if the damage is in the driver’s line of sight or if there are multiple cracks, replacement may be necessary. Our technicians can assess the damage and recommend the best course of action.
Is your mobile service really free?
Yes, we offer free mobile service within our service area, including Slidell, LA. This means our technicians will come to your home, workplace, or any convenient location to perform the repair at no extra charge.
Do you work with insurance companies?
Yes, we work with most major insurance companies. Many insurance policies cover the cost of windshield repair with no deductible. We can assist you with the claims process to ensure you get the coverage you’re entitled to.
What type of warranty do you offer?
We offer a one-year warranty on our workmanship for all windshield repairs and replacements, as well as a one-year warranty on our headlight restoration services. This warranty covers the quality of our work, providing peace of mind that your repair or replacement is done right.
How soon after a repair can I drive my car?
After a windshield repair, you can typically drive your car immediately.
What is the difference between OEM and aftermarket glass?
OEM (Original Equipment Manufacturer) glass is made to the same specifications as the original windshield installed in your vehicle. Aftermarket glass is produced by third-party manufacturers and may differ slightly in quality or fit.
Can I schedule an appointment outside of regular business hours?
Yes, we operate 24 hours a day and can accommodate appointments outside of regular business hours to fit your schedule. Our goal is to provide flexible, convenient service that meets your needs.
What should I do if I have a crack in my windshield?
If you notice a crack in your windshield, it’s important to address it as soon as possible to prevent it from spreading. Contact us for an assessment, and we’ll determine whether a repair or replacement is necessary. Prompt action can save you time and money.
How can I maintain my windshield after a repair?
To maintain your windshield after a repair, avoid washing your car for 24 hours to allow adhesives to set properly. Use a gentle, non-abrasive cleaner for routine cleaning, and avoid slamming your doors to minimize pressure on the glass. Regularly check your windshield wipers and replace them if they show signs of wear to prevent scratches.
How do I know if my windshield damage is covered by insurance?
To find out if your windshield damage is covered by insurance, review your policy or contact your insurance provider. Many policies cover windshield repairs without a deductible, especially if the damage is minor. We can also assist you in determining your coverage and filing a claim.